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HelpDesk/Support Customer Service Rep

Government Help Desk Technician - ServiceNow Specialist

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Koniag Government Services
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A government services provider is seeking a Customer Service Representative to support its government customer. This role involves working in a Call Center environment, providing detailed documentation of incidents utilizing Service Now, and assisting customers with inquiries. Candidates must have at least one year of Call Center or Helpdesk experience, strong communication skills, and be able to obtain a Public Trust clearance.

The position offers competitive compensation and a comprehensive benefits package.
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