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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Client Relationship Manager

CX Manager & Player-Coach: Elevate Service & Revenue

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: JD Service Now
Full Time position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading service company seeks a Customer Experience Manager in Durham, NC to lead Customer Service and Dispatch teams. This role emphasizes operational leadership and coaching, aiming to enhance customer interactions and team performance. Ideal candidates will have over 3 years in customer service with experience in leadership roles, strong communication skills, and a passion for service improvement. This position offers competitive pay, benefits, and clear paths for career advancement, primarily office-based with potential extended hours.
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