Member Center Lead — Drive Service Excellence
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-01-25
Listing for:
Planet Fitness
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Event Manager / Planner, Client Relationship Manager -
Management
Event Manager / Planner, Client Relationship Manager
Job Description & How to Apply Below
A leading fitness company is seeking a full-time Member Support Center Manager in Durham, North Carolina. The manager will lead daily operations, ensuring high-quality service, manage coach development, and handle escalated inquiries. Candidates should have a high school diploma and 3-5 years of customer service experience, with leadership skills and proficiency in Microsoft Office. This role requires strong communication abilities and will involve up to 10% travel for events and training.
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