Ops Senior Admin Assistant Sun-Thur

Ops Senior Admin Assistant – Sunday to Thursday 15:00 to 23:30

Be a part of Marken, UPS Healthcare Precision Logistics, one of the country’s largest next‑flight‑out, ground‑expedite, and service‑parts‑logistics providers. Our company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup and delivery services on behalf of MNX and all major commercial airlines for air‑haul lift.

• Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
• Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high‑tech industries
• Communicate with customers and agents in a professional and courteous manner
• Meet required team metrics
• Stay current on all required training

• At least 1 year of customer service experience
• Time Management
• Must be at least 18 years old and have a high school diploma or GED
• Be proficient in Microsoft‑Word, Excel, Outlook & data entry and type 30 WPM
• Knowledge of U.S. and world geography and time zones is preferred
• Call Center experience is preferred
• Must have outstanding communication, customer service, and organizational skills
• Be able to operate in a fast‑paced and demanding environment
• Be flexible — with the ability to work additional hours as business requires

Starting Base Pay
: $20.70 per hour

Permanent

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.