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Franchise Coordinator

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Autismcoe
Full Time position
Listed on 2026-01-25
Job specializations:
  • Business
    Business Administration, Business Management
  • Administrative/Clerical
    Business Administration, Business Management
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below

Autism Center of Excellence (Autism

COE) is hiring a Franchise Coordinator to support franchise onboarding, operations, and ongoing partner success in the Durham, NC region. This role ensures franchisees have the tools, training, and guidance needed to meet brand standards and operate effectively. The Franchise Coordinator will collaborate with leadership and cross‑functional teams to support franchise launches, maintain documentation, coordinate training, and streamline communication.

Responsibilities
  • Support franchisees throughout onboarding and ongoing operations
  • Oversee timelines, tracking, and deliverables for new franchise locations
  • Coordinate and monitor training sessions and maintain training documents
  • Assist credentialing, billing, and authorization teams with franchise setup
  • Monitor franchise compliance and operational readiness
  • Support marketing and brand standards implementation
  • Prepare agendas, notes, and follow‑ups for franchise meetings
  • Maintain onboarding resources, SOPs, and documentation
  • Coordinate logistics for franchise‑related events and expos
  • Identify operational risks or gaps and recommend improvements
  • Provide high‑quality communication and support to franchise partners
Requirements Required Qualifications
  • Bachelor’s degree or equivalent experience
  • Strong organizational and project management skills
  • Excellent written and verbal communication
  • Ability to manage multiple priorities and deadlines
  • Proficiency in Microsoft Office and/or Google Workspace
  • Ability to work onsite in Durham, NC
Preferred Qualifications
  • Experience in franchise operations or business coordination
  • Background in ABA therapy or healthcare operations
  • Experience supporting multi‑site operations
Skills
  • Project coordination
  • Communication and relationship management
  • Documentation and SOP maintenance
  • Cross‑functional collaboration
  • Attention to detail
  • Problem‑solving
Benefits
  • $50,000–$60,000 + bonus potential
  • Medical, dental, vision insurance
  • PTO and paid holidays
  • Company‑paid life insurance
  • 401(k) with employer contribution
  • Professional development opportunities
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