General Service Technician

Join to apply for the General Service Technician role at AAA-The Auto Club Group
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It’s a great time to join AAA The Auto Club Group! Join the team committed to driving your career forward.

Full time

Hourly

At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chains of AAA club‑owned repair facilities in the USA. Every AAA Car Care facility is staffed with ASE‑certified technicians who ensure that every car is treated with the utmost care. We are looking for someone mechanically inclined, who enjoys working on automobiles and providing excellent customer service.

Learning and growing professionally is important to you, and at AAA Car Care you will find that and more.

General Service Technicians complete routine scheduled maintenance service on automobiles and trucks, directed by a Manager or Service Advisor. They perform basic automotive repair, adjustments, and maintenance procedures, including oil changes, tire replacement and repairs, and general vehicle maintenance.

• Drive vehicles into service bays, prepare them for and complete digital vehicle inspection.
• Test drive vehicles and prepare vehicles for delivery to customers after necessary repairs and maintenance.
• Keep the shop clean and organized to ensure a positive member/customer experience.
• Learn from Technician A, B, and C colleagues to further advance your career.

Compensation goes beyond take‑home pay. AAA offers best‑in‑class benefits.

• Pay rates starting at $27,000 annual (rate based on experience + annual bonus eligibility).
• Annual incentive opportunities and certification bonus opportunities.
• Excellent medical, dental, vision, and prescription coverage.
• Free AAA membership.
• Free uniforms and shoes.
• Up to 3 weeks of vacation in your first year.
• 11 paid holidays.
• Profit sharing, 401(k) with matching contributions, and automatic 4% employer contribution.
• Work‑life balance with closed Sundays, shorter workdays than competitors, Monday‑Friday hours 7:30 am‑6 pm, Saturday 8 am‑4 pm.

• High school diploma, GED, or technical school certification.
• Valid driver’s license.
• Mechanical aptitude.
• Knowledge of automotive and/or truck systems, tools, and technical resources; ability to independently perform basic repairs and maintenance.
• Proper use of equipment and tools, maintaining a clean, safe, and organized work area.
• Consistently provide exceptional customer service and improve customer service scores.

• G1‑Auto Maintenance & Light Repair certification.
• State inspection certificate, where applicable.
• AC 609 Certification.

• May experience loud noises and odors intermittently.
• Standing, walking, and normal physical mobility including lifting up to approximately 80 pounds.
• Must have own tools appropriate for skill level.
• Must be able to work in the heat; fans are present in all facilities.
• Must maintain work on your feet in a concrete facility for the entire shift.

ACG’s compensation philosophy is to provide a market‑competitive structure of fair, equitable and performance‑based pay to attract and retain excellent talent. Pay ranges outlined in this posting are based on geographic areas. Salary at the time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Regular and reliable attendance is essential for this position.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment will be required to consent to a background and drug screen based on the requirements of the position.