Service & Sales Advisor - Spark Plug of Our Shop

Service & Sales Advisor - Be the Spark Plug of Our Shop

Do you thrive in fast‑paced environments where people, performance, and purpose all matter? Join the Fast Lane as an Automotive Service Advisor with Chapel Hill Tire today!

Base pay range: $50,000 – $85,000 per year.

• Welcome and guide customers through their vehicle service journey, fostering loyalty and repeat business.
• Recommend smart, safe, and valuable services that protect their investment and peace of mind.
• Build trust with clear, confident communication by keeping customers updated on the status of their vehicle repairs.
• Collaborate with our parts coordinator and technicians to ensure a smooth workflow.
• Master your craft through continuous learning and growth.

• No automotive experience necessary, but appreciated.
• Sales or customer service experience preferred.
• Ability to work with the general public.
• Strong multitasking and communication skills.
• Valid driver's license preferred.
• Handle and prioritize phone calls, in‑person customers, and communication with technicians.
• Team player with a growth mindset.

• Dependability – reliable, responsible, and dependable, fulfilling obligations.
• Attention to Detail – careful about details, thorough in completing work tasks, ensuring safety and customer satisfaction.
• Self‑Control – maintain composure, control emotions, and handle customers and coworkers with tact in high‑stress situations.
• Stress Tolerance – handle setbacks with patience, accept constructive feedback, and remain open to learning.
• Integrity – honest, ethical, treat customers and coworkers like family, and be grateful and helpful in and out of your role.

• Unlimited paid training & certifications.
• No nights, weekends, or holidays (Mon‑Fri 8‑5).
• Paid Time Off & paid holidays & bereavement leave.
• Health, Dental, Vision, Short‑Term & Long‑Term Disability, FSA & other elective benefits.
• 401(k) company match & profit sharing.
• Company‑paid life insurance & paid parental leave.
• Uniforms provided.
• In‑house leadership development programs.

Hourly base pay plus commission and bonuses; total annual compensation ranges from $50,000 to $85,000. Compensation is tied to performance and utilization of training and development.

• Durham
• Raleigh
• Apex
• Cary
• Carrollboro

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Automotive Service Advisor, Service Consultant, Sales Advisor, Customer Service Specialist, Service Writer, Sales Writer, Auto Shop Coordinator, Repair Shop Customer Service.