Production Administrative Assistant
Listed on 2026-03-14
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Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Overview
Ready to build your future? We're Groundworks, North America’s leading foundation repair and water management specialist. We’re a Top Workplace, driven by purpose. Our mission is to protect, repair, and improve our customers’ greatest asset – their home. We offer real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. We provide hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome, and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction, and supports administrative needs of a busy customer service-based industry.
Responsibilities- Provide administrative support for timekeeping
- Create weekly job packs
- Create and close purchase orders
- Ensure office equipment is in working order, including scheduling maintenance
- Deliver great customer experiences and service; contribute to Groundworks’ reputation by serving people and solving problems
- Set and confirm install dates
- Mail customer information packets
- Follow up with customers on a variety of issues
- Update customer records for accuracy
- Report to work on time consistently
- High School Degree/GED
- 1-2 years Administrative Assistant experience preferred
- Previous call center or customer service preferred
- Positive and motivated with excellent communications skills
- Ability to adapt quickly to changes in work strategy
- Excellent computer skills
- Strong oral and written communication
- Seeing with the ability to read reports, data, statistics, and information on computer screens
- Full-time
- Onsite
- Competitive Pay
- Employee Company Ownership Opportunities
- Industry Leading Training Programs
- Leadership Development and Career Growth Tracks
- Comprehensive and Affordable Benefits Package
- Top Workplace with Award Winning Culture
North Carolina
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