Healthcare Administrator

Employment Type: Contract (26 Weeks)

Work Arrangement: Onsite

Buzz Clan is seeking a detail-oriented Administrative Assistant to support Referral Center operations within a healthcare environment. This temporary role requires strong administrative capabilities, familiarity with medical terminology, and experience managing healthcare documentation and referrals.

The ideal candidate will assist with referral intake, patient chart creation, and coordination across multiple departments. This position requires the ability to manage a high volume of administrative tasks, maintain accurate documentation in electronic systems, and communicate effectively with internal teams and external partners.

The schedule may vary and will be set in advance. The role may require weekend rotation and occasional overtime to ensure timely completion of referral processing.

• Provide advanced administrative support to Referral Center operations and staff.
• Process incoming referrals by reviewing documentation for completeness and accuracy.
• Create and maintain patient charts and referral records in electronic medical record (EMR/EHR) systems.
• Manage and update referral documentation across multiple electronic platforms.
• Monitor EMR queues and referral worklists to ensure timely processing and routing.
• Triage incoming inquiries received via phone, email, fax, or internal systems.
• Manage incoming documentation and faxes, ensuring proper indexing and distribution to appropriate teams.
• Prepare and maintain administrative reports, spreadsheets, tracking tools, and documentation as required.
• Coordinate communication related to referral processing with internal departments and external partners.
• Maintain and update referral source databases and related administrative records.
• Monitor and update provider information, including licensure and NPI data where required.
• Support program leadership and team members to maintain efficient referral workflows.
• Assist in organizing schedules, priorities, and operational tasks aligned with program goals.
• Participate in team meetings, training sessions, and process improvement initiatives.
• Provide weekend or after-hours support on a rotating basis when assigned.
• Maintain strict confidentiality of patient, staff, and organizational information.
• Demonstrate professionalism in communication, conduct, and appearance at all times.
• Perform additional administrative duties as assigned.

• High School Diploma or equivalent.
• Minimum 2 years of administrative support experience
  , preferably in a healthcare or medical office setting.
• Experience with medical terminology and healthcare documentation
  .
• Strong computer skills and data entry experience.
• Experience navigating electronic health record (EHR/EMR) systems
  .
• Ability to manage high volumes of email communication and documentation.
• Strong organizational and multitasking skills.
• Ability to collaborate effectively with multiple departments.

• Experience with Epic or similar EHR platforms
  .
• Experience with referral intake, chart management, or order transcription
  .
• Prior experience in home health, hospice, or home infusion environments
  .
• Familiarity with managing call queues and administrative communication channels.