Workplace Concierge​/Onsite​/Durham, NC

Overview

Our global SaaS client seeks a contract Workplace Concierge. This is an onsite role local to Durham, NC.

We are seeking a positive, warm, and energetic Workplace Concierge to support our team. As a Workplace Concierge in our Durham office, you will have the responsibility for making a great first impression on behalf of our client. In this role, you will report to the regional Director of Workplace and be part of the overall Workplace Team.

Our client is a fast paced, dynamic environment where we welcome and value unique perspectives and insights, believing our winning culture sets us apart. You must be energetic, possess a positive can-do attitude, love working with people, extremely detail-oriented and not be afraid to jump in and roll-up your sleeves to get things done. We live by our Success Traits:
Ownership, Simplicity, Passion, Urgency, Adaptability, Curiosity and Fun.

Contract Duration: 12-Months

• 2+ years office or reception experience.
• Proficient with Microsoft Office and Google Suite.
• Ability to successfully operate in a very fast paced, high tech environment and interact effectively with all levels of the organization.
• Must be able to maintain composure under pressure and manage unforeseen situations.
• Strong sense of urgency and efficiency in completing work.
• Demonstrated ability to build trust, relationship build and maintain confidentiality.
• Ability to take direction and wear many hats in a team environment with a warm, engaging and professional demeanor.
• Expeditious, timely, reliable, and courteous service to customer needs.
• Strong interpersonal and communication skills.
• Fun, creative, outgoing, professional and positive.
• Ability to work onsite daily.

• Daily Responsibilities:
  Assist the Workplace department with daily activities including but not limited to printing desk nameplates, ordering office supplies, maintaining and updating files and documents, submitting service requests.
• Manage visitors by greeting, welcoming, and directing them appropriately and notifying company personnel of visitor arrival. Ensure a positive visitor experience.
• Process guest and visitor badge requests by following procedures, monitoring logbooks and confirming identification.
• Maintain lobby and reception area to promote a welcoming and professional environment.
• Field, direct and answer questions from employees.
• Sign for package/parcel deliveries as they arrive.
• Maintain office security by working closely with building security personnel and being prepared for emergencies.
• Send out local email communications to local staff as needed.
• Support onsite events with catering, logistics, and set-up.