Site Quality Manager

Site Quality Manager - Durban ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance.

At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Find your purpose  will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you.

The Site Quality Manager role implements Unilever specifications, standards and Quality Management System (QMS) for quality assurance and controls in alignment with applicable regulatory requirements. This key Quality role ensures systems are in place to comply with local regulatory requirements and drives site Quality improvement activities to ensure product consumer safety & overall quality and address consumer / customer issues.

• Deploys UL Quality strategy and goals through site specific projects and targets
• Provides Quality leadership to influence Site Q culture through activities to create passion for products and brands, visibility for quality, and coaching of site leadership
• Builds quality and consumer safety skills and knowledge through coaching and training of factory team
• Ensures Quality team has level of required skills and knowledge as appropriate to support site quality programs
• Builds Site Quality talent through recruiting, coaching and training
• Participates as lead for Site Quality in Quality meetings and forums as needed
• Participates as lead for Site Quality in virtual site network meetings and forums
• Core member of site leadership team ensuring site objectives as a whole are met

• Ensures UL QMS is implemented locally to assure consumer safety and overall quality of the final product being manufactured
• Verifies compliance of site operations to UL QMS and other applicable quality related requirements through program of internal audits
• Ensures complete, accurate and on-time submission of annual Quality Verification program selfassessment
• Ensures that Unilever and applicable external standards and requirements are accurately represented in local procedures and work instructions
• Reviews and analyzes site quality KPIs, loss trees, and data to understand quality performance and identify areas for improvement
• Ensures that site details for Inter-Company Quality Agreements are provided to MCO receiving the product, as appropriate to product being sourced
• Ensures site maintains satisfactory standings and approvals for Unilever and applicable customer required audits / certifications
• Ensures site compliance with all local regulatory requirements related to consumer safety and product quality, and that ethnic and religious requirements are in place and maintained, e.g. Kosher, Halal, etc.
• Verifies traceability of materials, packaging and product aligned with UL and regulatory requirements and applicable consumer safety risks
• Ensures site utilizes SAP QM and specifications in alignment with applicable requirements
• Leads for site in product incident management situations linking with MCO Quality
• Implements and verifies procedures to control non-conforming materials and products (e.g. identification, segregation, disposition, reprocessing)

• Develops, implements and updates site HACCP plan and pre-requisite programs and ensures mitigation of consumer safety risks through HACCP validation and on‑going verification
• Implements…