Facilities Manager

What You'll Be Doing

• Manage and support the team of Facilities Officers and co-ordinate resources across the Westway sites
• Support and motivate the wider team and provide leadership
• Ensure all essential services are continually supported by planned and reactive maintenance, including:
• Security systems: access control, CCTV, intruder and fire alarms, smoke detection and fire suppression systems
• Security, cleaning, catering and vending services
• Heating/cooling, lighting and power services
• Business equipment: printers/copiers, headsets, projectors
• Fabric: interior property maintenance, layout alteration of property B
• Building repairs and grounds and property maintenance
• Proactively ensure that all Helpdesk tickets are managed in line with SLAs
• Ensure conformance with all compliance aspects of health, safety, environment and security for planned and reactive maintenance
• Liaise with management and end-user departments to plan alterations to property, layout, or other campaign requirements
• Develop relationships with all stakeholders
• Manage and monitor contractors to ensure service standards are fulfilled
• Control costs and maintain budget management procedures
• Audit the PPM schedules and provide adequate feedback
• Support the wider team and business with ISO or compliance audits
• Prioritise the safety of employees, visitors and contractors during planned or reactive works
• Support the delivery Capex and Opex budgets and associated projects

• Essential
• Full driving licence with own vehicle
• Building or plant maintenance
• Energy management experience
• Excellent communication and listening skills
• Excellent customer service skills and ability to build rapport
• PC literate, with a working knowledge of industry standard packages (e.g. Microsoft Word & Excel)
• Ability to multi-task and excellent organisational skills
• Results focused, committed to providing outstanding customer service
• Strong team player
• Excellent attention to detail
• Ability to remain calm and retain control when faced with difficulty
• Behave responsibly and efficiently in use of resources and services, ensuring compliance with Health & Safety, care for the Environment, and expenditure within budgetary controls

• Desirable
• 3 years experience in a Facilities Management role
• Facilities management experience

• Person(s)
• Facilities Management Team
• Health & Manager
• Human Resources Department
• Business Managers and Operations
• Facilities
• Support Departments
• Visitors

This job description is not exhaustive; you may be required to perform other additional duties as and when required.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.