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Senior Operations Leader: Scale Profitability & Clients

Job in Durban, 4056, South Africa
Listing for: K2 Recruit
Full Time position
Listed on 2026-01-29
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below
A leading recruitment firm seeks an experienced Senior Operations Manager based in Durban, Kwa Zulu-Natal. This role is critical for maximizing client satisfaction and profitability, leading a large team of agents. The ideal candidate should have a Matric qualification and a minimum of 5 years' senior leadership experience in the International BPO sector. The position involves ensuring high performance, achieving contractual targets, and fostering a positive team culture.
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Position Requirements
10+ Years work experience
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