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Team Leader, Management

Job in Durban, 3611, South Africa
Listing for: Ithemba Recruitment- Sourcing Top Talent
Full Time position
Listed on 2026-01-06
Job specializations:
  • Management
    Program / Project Manager, General Management
Job Description & How to Apply Below
  • Effectively manage a team within the department
  • Improve service delivered by the team
  • Communicate effectively to clients and stakeholders about service team issues,
  • Resolve conflict optimally in disciplinary and grievance situations.
  • Ensure compliance with all relevant policies.
  • Assist with resource planning where necessary.
  • Assess calls and identify problem areas.
  • Ensure that queues are running efficiently and effectively.
  • Influence and motivate staff to high levels of performance.
  • Develop optimal relationships with all stakeholders who influence the efficiency of the organisation, externally or internally.
  • Build strong team relationships which generate energy towards strategic achievements.
  • Promote harmonious cultural diversity within the Team, Develop and empower employees and promote an environment of continuous learning.
  • Act as a mentor, coach and counsellor in development issues at an individual and / or group level
  • identify, develop and maintain appropriate skills levels aligned with strategic intent.
  • Communicate regarding strategy and influence people to strive towards the achievement of the strategic objectives of the organisation.
  • Constantly monitor and drive achievements of strategy.
  • Display innovation and creative thinking in optimizing the performance of the team.
  • Be a role model for all in regard to performance, values and commitment to the goals of the organisation.
  • Engage others in decision making, encourage consultation and be responsible for effective decision making.
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