Non motor Assessor
Listed on 2026-02-05
-
Insurance
Risk Manager/Analyst
Description
naOld Mutual Insure is looking for Assessors in the Non Motor space .The role will effectively investigate, adjust and report on assigned claims, thus ensuring containment of all Non Motor claims spend on providing excellent service in setting a culture of best practice within mandated responsibility.You would:
Process and Understand of Non-Motor claims terms & claim types.
Should be aware of escalation metrics and approved channels.
Analyzing a problem and formulating its solving approach
Identifying signs and details indicating fraud
Understanding of the non-motor claims policies, activities, and procedures in claims environment.
Understand and Follow the Claims Process
Providing prompt & correct assessment.
Explore alternatives available for claims assessing and settlement processes, moderation, building rates and service providers.
Mapping client needs to company specified.
Create collaborative relationships with internal and external process improvements designed to enhance the customer experience and value.
Support implementing of new systems and processes
Delivering the Service to both internal and external stakeholders
Actively follow service practices to determine the status of customer service and relations.
Proactively identify customer solutions (process, product, systems) to address changing service requirements, ensure customer satisfaction
Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
Cost control and governance adherence
Proactively ensure use of time, of resources, money, materials, or equipment is in line with policies and procedures.
Comply with corporate governance policies, procedures, and standards.
Operate within agreed mandates.
Experience, knowledge & skills required.
National Senior Certificate (NSC)
Higher Certificate in Short
- Term Insurance (NQF
5)
3- 5 years Non-Motor Claims Assessment experience,
Certified and Accredited Fraud Examiner (ACFE),
Valid South African Drivers Licence
The Recruitment process:
This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. It will also allow up the opportunity to get to know you a little better, and ensure OMI can meet your needs
This will be with 2 members of the senior leadership of the hiring team and 1 member of the HC leadership team
These will depend on the role and will sometimes happen concurrently with MIE & Internal Verification
All About OMI:
Skills
Action Planning, Claims Management, Claims Settlement, Data Compilation, Data Controls, Executing Plans, Financial Auditing, Insurance Claims Investigations, Oral Communications, Presenting SolutionsCompetencies
Business Insight Collaborates Decision Quality Drives Results Ensures Accountability Financial Acumen Instills Trust Manages ComplexityEducation
NQF Level 5 - Higher, Advance or Occupational Certificate or equivalentClosing Date
10 February 2026 , 23:59To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search: