IT Business Analyst; Divisional

Job Purpose

To provide a mapping of business requirements into IT system specifications for the IT department and ensure a smooth transition into new automated processes for the operations within the company division. Provide input to the IT Strategy in line with business requirements. Identify, mitigate and manage IT Risk.

• Assist in managing the group business applications, including those that are in place before the job starts.
• Provide users with the tools and skills to effectively operate the systems.
• Understand the hardware required to effectively use the system during business process analysis.
• Recommend changes where appropriate.
• Ensure users understand how to effectively operate the business applications to perform their tasks effectively.
• Ensure users are compliant in their use.
• Ensure no illegal software or unlicensed use takes place.
• Protect software and data from breaches in security by communicating closely with IT Management.
• Ensure technical compliance for all data in line with the POPI act.
• Liaise with the Business Units to identify business requirements.
• Business Process Analysis is a core requirement of the role.
• Understand the current/existing/manual process before recommending or accepting changes.
• Compile reports to communicate status of work as required by management from time to time.
• Build specifications with the user for the developer at a level of detail sufficient to ensure quoting is accurate and the end product requirements are clear enough to prevent alterations after development begins.
• Lead planning, design, implementation and integration of new systems as well as enhancements to existing applications.
• Improve processes and procedures to enhance operational proficiency and reduce costs.
• Provide support for the production system.
• Analyze application and system issues to diagnose problems, including complex problems involving multiple systems.
• Project-manage system implementations.
• Oversee implementation projects from beginning to end.
• Analyze current business processes and make recommendations for improvements based on industry trends and professional business knowledge.
• Examine existing business models and data flows; identify opportunities that can improve the efficiency of business processes.
• Create logical and innovative solutions – identify feasible controls and architectures and assess them for business suitability. Specify system operations, and the way data will be viewed and input by the user.
• Always drive improved efficiency and cost-effectiveness – clear ROI for PG Bison on all proposed solutions.
• Review and edit requirements, specifications, business processes and recommendations related to proposed IT solutions.
• Provide assistance and advice to business users in the effective use of applications and information technology.