More jobs:
CRM Specialist
Job in
Durban, 4056, South Africa
Listed on 2026-02-28
Listing for:
Hirsch’s Group
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
CRM System, Digital Marketing -
Marketing / Advertising / PR
CRM System, Digital Marketing
Job Description & How to Apply Below
Hirsch’s is looking for a detail-oriented and data-driven CRM / Email Marketing Specialist to join our growing marketing team. If you’re passionate about customer journeys, automation, and performance-driven communication, this role is for you.
Key responsibilities:- Plan, build, and manage email, SMS, and CRM campaigns
- Develop and optimise automated customer journeys and lifecycle flows
- Segment audiences to deliver personalised and relevant communication
- Create engaging, on-brand email content
- Monitor campaign performance (open rates, CTRs, conversions) and optimise accordingly
- Maintain CRM data hygiene and best practices
- Collaborate with marketing, e-commerce, and design teams
- Stay up to date with CRM trends, tools, and best practices
- Degree or diploma in Marketing, Digital Marketing, or related field
- 2–4 years’ experience in CRM, email, or lifecycle marketing
- Experience with email/CRM platforms (e.g. Klaviyo, Netcore, Mailchimp, Hub Spot, Salesforce)
- Strong analytical and reporting skills
- Excellent attention to detail and copywriting ability
- Proficient in Canva
- Working knowledge of Adobe Creative Suite (Photoshop, Illustrator – advantageous)
- Retail or e-commerce experience is a plus
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