Multimedia Assistant

Direct Reporting Line: Head:
Academic

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Vega School Durban Campus has a vacancy for a Multimedia Assistant.

• Manage bookings and scheduling system for all Makerspace facilities.
• Ensure all spaces are prepared for scheduled use with charged and functional equipment.
• Monitor usage and ensure proper care, cleanliness, and security of all Makerspace areas.

• Check equipment before and after each use; store and secure appropriately.
• Conduct regular stock takes of equipment and consumables.
• Ensure timely procurement of consumables and track actual spend.
• Report damaged or lost equipment to IT or campus management.
• Manage general repairs and maintenance of all multimedia equipment and tools.

• Provide hands‑on support to students and staff using photographic, video, sound, VR and 3D printing equipment.
• Troubleshoot technical issues and elevate where necessary.
• Provide setup support during class sessions, workshops, and special events.

• Collaborate with the Head Academic on campus and relevant Heads of Disciplines (HOD’s) to plan and deliver training workshops to expose and develop staff.
• Promote the use of the Makerspace as a learning environment to academic teams and students.

• Manage the end-to-end 3D printing process.
• Manage the routine maintenance of 3D printers.
• Procure and manage stock (e.g., resin, toner) needed for printing.

• Superior communication (written and verbal) and organisational skills.
• Technical:
  Skilled in operating and maintaining multimedia equipment (cameras, VR, 3D printers, sound gear), with a working knowledge of related software (e.g., Adobe Creative Suite, 3D modelling tools).
• Problem solving;
  Able to diagnose and resolve technical issues quickly and effectively, using initiative and judgement in high-use, time-sensitive environments.
• Communication skills;
  Communicates clearly and effectively with a diverse audience (students, lecturers, leadership), both in person and through documentation, guides, and training materials.
• Planning & Organisational
  
  Skills:
  
  Capable of managing multiple tasks including equipment scheduling, maintenance, inventory, and workshop planning within tight academic timelines.
• Student / staff
  
  Experience:
  
  Demonstrates patience, approachability, and responsiveness when assisting students and staff, creating a welcoming and supportive learning environment.
• Adaptability & Learning Agility:
  Comfortable with rapid changes in technology and able to continuously learn and apply new tools or methods relevant to multimedia and education.
• Collaboration & Teamwork:
  Works effectively with academic staff, campus operations, and external partners to ensure the Makerspace aligns with broader educational goals.

A Higher Certificate (with specialised multimedia skills), Diploma or Degree in Multimedia, Photography, Digital Media, Visual Communication or a related field.

• Minimum of 2 years proven experience in photography, videography and multimedia production.
• A portfolio demonstrating work in both photography and video.
• Minimum of 2 years experience instructing and supporting students or groups in creative technology use.
• Minimum of 2 years experience managing equipment, stock and booking schedules.
• Knowledge and willingness to learn about sound production, VR and 3D printing tools and other new media technology.

• Monday to Friday: 08:00
  -17:00

• Competitive salary commensurate with experience.

• Lifelong learning opportunities through Linked In Learning subscriptions.
• Staff and family discounts on educational programs within our brand portfolio.
• Incentive bonus structure based on performance and achievement of goals.
• Provident fund contributions,…