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Training Facilitator

Job in Durban, 3611, South Africa
Listing for: Ithemba Recruitment- Sourcing Top Talent
Apprenticeship/Internship position
Listed on 2026-01-06
Job specializations:
  • Education / Teaching
    Health Educator
Job Description & How to Apply Below
  • Facilitate Training group as per Client requirements
  • Communicate with team on Knowledge and Skills updates for relevant campaigns
  • Complete Training Administrative tasks as per set timelines
  • Continuously monitor Process and Knowledge updates and suggest changes to Training content and delivery
  • Collect feedback on Knowledge and Skill gaps from groups. Suggest improvements to Training Manager, Content Designer and Managers towards Continuous Improvement
  • Coordinate with Manager to help transition agent from Training as per expectations
  • Monitor and Track performance for each group to assess positives and areas of improvement. Report gaps to Operations and Training for improvements
  • Coach Trainees on observed Knowledge and Skill gaps
  • Keep up to date with changes by attempting monthly Knowledge Assessment
  • Attend Trainer Certification programmes internal/external
  • Self-upskill on updates and relevant knowledge


*** Shifts arebetween 3 pm start and a 11am finish, the shiftswill only be 9 hours in that period***

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