Voice-Driven Customer Advisor Retention
Job in
Durban, 4056, South Africa
Listed on 2026-01-29
Listing for:
CXP are now part of the Huntswood Group
Full Time
position Listed on 2026-01-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A global customer service firm based in Durban is seeking Customer Service and Retentions Advisers. The role requires individuals with voice experience and excellent communication skills. Responsibilities include providing responses to queries while maintaining quality standards, identifying issues proactively, and connecting with customers. Applicants must have a Matric certificate or equivalent, a clear credit and criminal record, and at least one year of experience in customer service.
Join a dynamic team that values continuous improvement and outstanding service.
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