Communication Coordinator; M​/W Resorts or overseas

Job location

Resort — South Africa Beach & Safari

Seasonal

Yes

1 to 3 years

Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy here. The moment to be happy is now. Since then, our mission has been to create moments of happiness every day and share them with our guests, in nearly 70 Premium and Exclusive Collection Resorts located in the most beautiful destinations in the world.

To make this happen, we have something others don’t: the Club Med Spirit and our five core values of kindness, multiculturalism, responsibility, freedom and a pioneering spirit. Today, Club Med is the world leader in premium all-inclusive holidays. We are more than 25,000 Gentle Organizers (G.O) and Gentle Employees (G.E) from over 110 nationalities and cultures, working in Resorts, offices and agencies across more than 40 countries.

Work in an environment where comfort meets performance: we make a point of equipping our teams with high-quality professional tools that provide autonomy and ease. Our pioneering spirit encourages us to adopt innovations that improve work comfort and efficiency, allowing our teams to focus on what matters most, the relationship with our guests. Each of our Resorts welcomes dozens of nationalities, both among our guests and our teams, offering countless opportunities to learn, connect and grow through multicultural exchange.

• Creative, skilled in photo shooting, video editing and retouching techniques
• Multilingual, fluent in French and English, and comfortable interacting with an international clientele
• Autonomous, adaptable and able to manage projects while engaging with the right stakeholders
• Expert, familiar with digital tools and communication platforms

• Produce and distribute various content (editorial, photo, video, digital signage, print materials) on the Resort’s internal social network, screens and mobile app
• Collect and schedule the distribution of key information to Resort teams for precise and effective communication
• Support different departments in promoting their additional services and ensure optimal sharing of information with guests
• Perform some reception-related duties such as assisting guests during check-in and check-out, and following up on special profiles (honeymooners, VIPs, etc.)
• Manage moderation of reviews on Trip Advisor and create monthly reports with relevant KPIs
• Support the Head Office product and HR teams by producing localized content at the Resort level

As a G.O, you will practice your profession with passion while also participating in key moments of our guests’ stay. Whether interacting with them, sharing an activity or showcasing your talents on stage, you will help create unique and lasting memories. Being a G.O is much more than just a job. It is about experiencing and sharing moments of connection and emotion within a multicultural team.

Focus on your mission, and enjoy the rest! Discover all the benefits of joining us (depending on the country, these may vary slightly):

• Accommodation provided on site or nearby and meals included, with a fixed contribution
• Access to Resort facilities and activities (conditions apply): gym, swimming pool, outdoor activities… plus preferential rates at the boutique, spa, excursions, etc.
• Tailored training throughout your career to develop your skills and progress into new positions
• Internal and international mobility: over 120 jobs in 70 Resorts worldwide offering countless career opportunities