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Customer Service Rep Bilingual HelpDesk/Support Customer Success Mgr./ CSM

Customer Care & Complaint Resolution Advisor

Job in Durban, 4056, South Africa
Listing for: CXP are now part of the Huntswood Group
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A customer service solutions provider in Durban seeks a Complaints/Customer Service Support Advisor to enhance their complaints process. The role involves handling customer queries through telephony and email, delivering first-class service with empathy and professionalism. Candidates should have strong communication skills, a National Senior Certificate, and 1-2 years of relevant experience, particularly in the insurance sector. This position offers opportunities for growth and development within an engaged team.
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