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National Customer Service Centre Leader — Service Excellence

Job in Durban, 3611, South Africa
Listing for: The Legends Agency
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Job Description & How to Apply Below
A leading customer service firm in Durban is seeking a National Customer Service Center Manager to oversee call center operations. The successful candidate will be responsible for managing performance, budgeting, and staff development. Required qualifications include at least 7 years of call centre experience and a degree in management or business. Strong leadership skills and a commitment to service excellence are essential for this role.
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