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Customer Service Rep

Collections Specialist: Debt Recovery & Negotiation

Job in Durban, 3611, South Africa
Listing for: Trending Talent Solutions
Full Time position
Listed on 2025-12-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A customer service outsourcing firm is looking for a Collections Agent in Durban. You'll be responsible for managing client calls, addressing complaints, and negotiating debt recovery solutions. The ideal candidate will have a strong telephone manner, excellent customer service skills, and at least one year of experience in collections or the energy sector. This role is focused on building relationships with clients while ensuring they feel supported and valued.
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