Process Engineer; Ftc – Auckland Park – Gauteng

Key Responsibilities

• Analyse, document, and optimise business processes across the project value chain.

• Facilitate workshops and stakeholder interviews to capture AS-IS processes, business rules, and control points.

• Design TO-BE processes using process engineering principles to support standardisation, efficiency, and improved service delivery.

• Identify process gaps, risks, inefficiencies, and rationalisation opportunities.

• Develop BPMN process models and supporting artefacts (process maps, SIPOC, RACI, SOPs).

• Translate optimised processes into clear functional and non-functional requirements for digital enablement.

• Support governance, compliance, audit inputs, and change management activities.

• Collaborate with business, ICT, and delivery teams to ensure alignment and traceability.

Qualifications

Matric and Information Systems bachelors degree or equivalent (NQF Level
7), Qualification in Business Analysis and/or Process Engineering.

Experience

• 5 years experience as a Business Analyst with a strong emphasis on process analysis and improvement.
• Demonstrated experience in process rationalization or transformation initiatives.
• Proven experience working on multi-stakeholder initiatives involving policy, compliance, and operational processes.