Refrigeration Administrator

Engineering / Technical / Production / Manufacturing / Motor

South Africa - Kwa Zulu Natal , eThekwini Central (Durban / Pinetown / Umlazi)

Our Client is seeking a Refrigeration Administrator to join their company in KZN – based in Pinetown.

• Minimum Grade 12 Certificate (NQF
  4)
• Relevant qualification in Administration, Business, or a related field
• Computer literate with intermediate MS Office skills
• Experience in a client service or administrative environment
• 1–2 years’ experience as a Data Capturer is preferred
• Strong attention to detail and accuracy
• Ability to analyze data and maintain databases
• Knowledge of database capture systems and process tracking (Appsheets, DDS Enterprise, UL Comportal) advantageous
• Telephone etiquette and professional communication skills
• Precise planning and organizational skills
• Ability to prioritize tasks and work under tight deadlines

• Provide admin support to technicians, drivers, and engineers
• Log calls and updates in Outlook, trackers, and system integrations
• Dispatch technicians within SLA time frames
• Plan routes to optimize efficiency and reduce costs
• Prepare and distribute quotes and invoices for repairs
• Capture and update job cards accurately on UL Comportal
• Maintain daily customer Trackers & Appsheets
• Coordinate accommodation, meal allowances, and early loads for drivers and technicians
• Monitor reports, stock data, and weekly/monthly closures
• Attend to customer queries and maintain professional client relationships
• Manage vehicle checks, service bookings, and insurance claims
• Provide project and weekly feedback to line manager
• Admin after-hour standby when required

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