Accounts Assistant & Office administrator

Accounts Assistant & Office administrator (Durban) Permanent About the job Accounts Assistant & Office administrator (Durban) Permanent Multi-function role!!

To manage and maintain professional reception services, administer and reconcile debtor accounts, and provide personal assistant support to senior management ensuring smooth operations, timely collections, and efficient administrative workflows.

• Grade 12 (Matric) or equivalent; relevant further training / certificate in administration, bookkeeping or financial/accounting support is a plus.
• Minimum 2-4 years experience in a role combining reception, debtor account handling, and/or PA duties.
• Solid understanding of accounting / finance basics (accounts receivable, statements, reconciliations).
• Good proficiency in Microsoft Office (Outlook, Word, Excel); familiarity with accounting or debtor management systems is advantageous.
• Excellent verbal and written communication skills; able to interact professionally with clients and internal stakeholders.
• Strong organisational, time‑management, and multitasking capabilities.
• Ability to work under pressure and meet deadlines.

• Greet visitors, clients, and suppliers in a professional manner.
• Answer, screen, and forward incoming calls; take messages when required.
• Manage incoming/outgoing mail and courier services.
• Maintain reception area: cleanliness, presentation, and resources.
• Manage general office supplies, filing (digital & physical), and office inventory.

• Generate and send invoices, statements, credit notes as required.
• Reconcile customer accounts; follow up on outstanding or overdue debtor balances.
• Liaise with customers to resolve queries or discrepancies; follow up on remittance advices.
• Maintain accurate debtors database, update customer accounts and contact information.
• Prepare regular debtor aging reports and monitor cash collections.

• Provide administrative support to senior management: calendar / meeting coordination, travel arrangements, and correspondence.
• Assist with filing of credit applications, supplier or customer documentation as needed.
• Support with ad‑hoc tasks/projects as directed by management.
• Assist in preparing reports, presentations, and maintaining management records.