Receptionist, Administrative​/Clerical

Job category: Engineering, Technical, Production and Manufacturing

Location: Durban

Contract: Temporary

EE position: Yes

Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally‑led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.

Be the first point of contact for the company and you will provide administrative support across the organization. Handle the flow of people through the business and ensure that all administration tasks are completed accurately and delivered with high quality and in a timely manner. Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the public, clients, and customers.

Administer all travel requirements for the Company. Involved with procurement and redistribution of company consumables.

• Welcomes visitors in a professional and respectful manner, issuing visitor badges and directs them accordingly, ensuring their utmost comfort.
• Answering, screening, and forwarding calls to the switchboard, taking and relaying messages.
• Arranging couriers.
• Maintains security by following procedures and monitoring incoming and outgoing traffic.
• Ensure knowledge of staff movements in and out of organization.
• Maintains a tidy and safe reception area.
• Boardroom and meeting room scheduler/schedule appointments for managers as required.
• Maintain appointment diary either manually or electronically.
• Administer national and international travel requirements for the company.
• Arrange catering for internal company meetings, training sessions and events.
• General administrative and clerical support.
• Prepare letters and documents.
• Procure and redistribute company consumables.
• Manage building and equipment maintenance schedules.
• Serve as a liaison between company employees and outside contractors called in to fix problems.
• Coordinators communicate daily with supply vendors and update the company executives regularly.

• Experience of using project tools.
• Knowledge and understanding of the organisation's project management processes and tools.
• Proven ability to use resources effectively and efficiently.
• Strong commitment to project objectives.
• Strong time management and organisational skills.
• Ability to draft and deliver high quality training interventions.
• An approach that is open to new ideas, practices and methods and, in particular, gives equal weight to the various disciplines involved on the project.
• Ability to see a task through to completion independently or as a team member.
• Analytical ability and strong problem‑solving skills.

• 3 years experience in a front office environment and general office administration.
• Must have previous experience with travel bookings (local and international).
• Supply Management.
• Proficient with Microsoft Office Suite.
• Qualification in office administration will be advantageous.
• Demonstrated ability to interface successfully at multiple organisation level.
• Relevant Experience
• Dynamic and self‑starter.
• Solid verbal and written communication skills.
• Energetic and able to work under pressure.
• Interpersonal Skills.
• Organised and be able to prioritise tasks at hand.
• Customer Focus.

Strong communication and interpersonal skills.

Actively seeking and implementing opportunities to maximise value in any aspect of the business.

• Setting a culture of continuously striving for better performance.
• Challenging the current state in order to seek real improvements.

Motivating and developing people to deliver superior results in a responsible manner.

• Building and maintaining effective culture.
• Creating a climate in which individuals and teams develop their potential and contribute their best.
• Managing accountabilities and providing timely and constructive feedback.
• Coaching and providing development opportunities that enable high performance.

Taking responsibility and accountability for own behaviour, performance and development.

• Taking ownership for own performance and decisions and their impact on the business.
• Demonstrating tenacity and resilience even when faced with obstacles.
• Seeking opportunities for personal feedback, learning and development.
• Acting decisively when tough or quick action is required.