Shift supervisor, Retail

We’re building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing, and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems, and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Merchandise presentation: price merchandise, stock shelves, execute and maintain displays, signs, and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following point-of-goods (POG) procedures.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent issues at the store.

• Experience as a retail supervisor.

High School Diploma or equivalent. Preferred, but not required.

Anticipated weekly hours: 30

Time type:
Full time

Pay range: $16.00 - $23.00 (base hourly rate or base annual full‑time salary; final offer depends on experience, education, geography, and other factors).

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be.

• Affordable medical plan options, a 401(k) plan (including matching contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues, including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions addressing the different needs and preferences of colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 05/04/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.