Deposit Operations Specialist - Card Services

Position: Deposit Operations Specialist I - Card Services
We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here.

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* Completes various card-related reports and logs as assigned
* Watch for possible debit card fraud trends and report to management
* Completes all required compliance exams on a yearly basis
* Adherence to all First United Policies and Procedures
* Other duties as assigned by the supervisor/manager
* High school diploma or GED required
* Two years of banking experience required
* Two years of customer service required
* Knowledge of financial institution policies and procedures preferred
* Knowledge of debit card processing preferred
* Superior customer service skills required and relates well with customers and employees by all means of communication, including written, verbal, and non-verbal
* Basic mathematics to solve problems
* Demonstrates good judgment
* Proficient in the use of the internet and Microsoft products:
Word, Excel, and Outlook
* Demonstrates dependability through good attendance and adherence to timelines and schedules
* Ability to manage time effectively and work independently, without close supervision
* Ability to effectively read, write, and verbally communicate with customers and coworkers
* Good understanding of bank operations, products, and services required
* Willingness to accept additional responsibilities
* Takes initiative in the completion of products
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