Parts Counter Associate

Durango Motor Company operates a little differently than most dealerships. We prioritize the guest experience, and our non-commissioned sales environment promotes openness, honesty, and transparency. This approach allows us to deliver the highest level of service across our automotive sales, service, and collision center departments. We thrive on teamwork, individual accountability, and strong employee satisfaction.

Due to our continued growth, we are seeking dedicated professionals who are looking for a long-term opportunity with significant advancement potential. We are currently hiring a Parts Counter Associate to join our service team.

Durango Motor Company is an EEO/AA/Veterans/Disabled employer.

We are an equal opportunity employer and strictly prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

Annual Pay Range: $50,000–$80,000

• Training & Growth – Paid hands-on training, career development, and clear advancement opportunities
• Work-Life Balance – Flexible PTO, sick leave, holiday pay, volunteer time off
• Health & Wellness – Medical, dental, vision, supplemental insurance, employer-paid life insurance, employee assistance program, Anytime Fitness discount
• Financial Perks – 401(k) with company match, Christmas Club savings/matching account, annual boot allowance reimbursement, company uniforms, employee referral program
• Discounts & Extras – Employee discounts on products/services, supportive team culture built on collaboration & learning

• Manage the parts sales process from initial guest inquiry through part identification, ordering, and final invoicing.
• Work with the Parts Manager to locate or source parts not currently in stock.
• Process and track special-order requests for guests and internal service needs.
• Communicate proactively with guests regarding order status and notify them when parts arrive.
• Provide friendly, professional communication with guests, technicians, and team members.
• Participate in the annual parts inventory (mandatory attendance).
• Adhere to all company safety policies, procedures, and best practices.
• Follow all applicable federal, state, and local regulations related to parts operations.
• Perform other duties as assigned.

• Prior experience in automotive parts sales preferred
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• Strong customer service orientation and commitment to providing an exceptional guest experience.
• Ability to excel in a fast-paced environment.
• Proficient computer skills required.
• Willingness to complete a pre-employment background check.
• Ability to stand or sit for extended periods (6+ hours).
• Ability to lift up to 20 lbs and perform bending, kneeling, squatting, or stooping as needed.