Program Assistant ;Durango
Listed on 2026-01-19
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Administrative/Clerical
Office Administrator/ Coordinator -
Non-Profit & Social Impact
Office Administrator/ Coordinator
WHAT MAKES VOA SPECIAL
VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.
JOBSUMMARY
The Program Assistant assists in coordinating programmatic logistics, operations and reporting requirements for the Southwest Safehouse, Durango Community Shelter and Home Again Partnership. Job duties include compiling and reviewing data to meet internal and external reporting requirements; composing program-related documents and narratives; preparing invoices for payment; organizing time schedules for meetings, travel, and other operations. The Program Assistant will be expected to receive extensive training related to VOA requirements and providing trauma informed care to survivors of domestic violence and those experiencing homelessness.
ESSENTIALDUTIES
- Prepare and code invoices and process other operational and administrative paperwork.
- Maintain sped-down spreadsheet and assist with budget preparation.
- Compose written materials and maintain spreadsheets in support of on-going program operations and logistics.
- Input data into Service Point. Coordinate reporting with database administrator in Denver.
- Review client files to ensure data compliance and report compliance issues during staff meeting.
- Submit accurate monthly reports for grant reporting and assist in compiling information, materials and statistics needed for effective program operation.
- Assist with strategic reviews for all Southwest Colorado Programs in conjunction with the Senior Director.
- Work with program management to organize meetings and staff time schedules.
- Assist direct service staff as needed by delivering and collecting documents.
- Maintain client confidentiality and perform job responsibilities in accordance with the Social Work Code of Ethics.
- Ensures guest voice is incorporated into programmatic evaluation and improvement.
- Attend all meetings when requested both within Volunteers of America and in the community.
- Perform all other duties as assigned.
Competencies
- Models core culture attributes of VOAC that include “AIRS” (Accountability, Integrity, Respect and Service)
- Models and pursues with vigor VOAC’s three strategical critical virtues of HHS (Hungry, Humble, People Smart).
- Demonstrates servant-leadership and models open communication. Commits to providing a nourishing, truthful, approachable, joyful and healthy environment.
- Demonstrates compassion for helping those that are the most vulnerable in our community. Demonstrates knowledge of or a strong willingness to learn about poverty, human service government programs, VOAC solutions and services, homelessness, aging, veterans, at-risk youth and helping those most vulnerable in our society.
- Associates degree with emphasis in administrative related area or equivalent relevant experience required.
- One year of clerical or administrative experience required.
- Experience in all Microsoft Outlook products (Word, Excel, Outlook).
- Candidates with experience working with homeless population and domestic violence survivors may receive priority.
- Spanish speaking a plus.
- Excellent interpersonal and organizational skills.
- Experience working with computers, knowledge of Windows environment and experience with databases
- Require own transportation, valid Colorado’s driver’s license and up-to-date insurance
PHYSICAL REQUIREMENTS
- Sitting or standing at a desk for long periods of time in an office environment. Some lifting and carrying of loads up to 30 pounds may occasionally be required. Some driving around town required.
Full-time, 40 hours per week, expected to work four days per week during regular business hours, 8am-5pm, Monday-Friday
Pay Range$19.00-$21.00
Non-Exempt/Hourly
Location:South…
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