Store Manager, Catering

Store Manager:
Vitality Bowls, Dunwoody, GA

• Hire, train, evaluate employees, and manage entire staff
• Manage inventory and place orders to vendors
• Send out updates to employees and owners on a regular basis
• Hold bimonthly meetings for shift leaders, assistant managers, and owners for their respective store
• Collect new‑hire paperwork and ensure all employees understand policies and procedures from the new‐hire paperwork and the employee manual
• Maintain a training checklist for new employees, and communicate with shift leaders about their skills, strengths, and weaknesses
• Train shift leaders and assistant managers in their new duties
• Establish lines of communication with customers, shift leaders, and all employees
• Write up employees as needed, planning corrective actions, including recommendations regarding termination
• Restock the register nightly for correct change
• Take deposits to the bank several times a week and retain an accurate count of petty cash
• Lead the team ensuring food is accurate and delivered timely
• Demonstrate exemplary job knowledge and superb customer service
• Handle upset customers and food issues politely, ensuring satisfaction
• Accept deliveries, confirming completeness and correctness, or issuing refunds
• Communicate with owners regarding inventory status; arrival timing, completeness, and low items
• Communicate with owners regarding employees’ strengths, weaknesses, dependability, customer service, etc.
• Manage break schedules, ensuring employees arrive on time and take breaks accordingly
• Lead management meetings with the team
• Communicate new ideas such as efficiency improvements, safety upgrades, recipe changes, etc.
• Manage all interviews, evaluations, and training
• Memorise training material, capable of explaining health benefits of ingredients and food to customers in an upbeat informative manner
• Keep front lobby and outside area clean
• Show best customer service, being right, positive and polite and informative to customers, giving accurate wait times
• Assist and ring up guests, answer phone calls, and take orders over the phone
• Knowthoroughly knowledge offood and recipes; able to follow recipes and produce all food timely and sanitary
• Prepare food according proper processes and insure staff follows proper procedures and recipes
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Wash dishes and put away
• Communicate with other staff to ensure all orders are correct introductory expedite timeline
• Carry out food to customers
• Show upon time and take breaks for appropriate length
• Complete opening and closing duties
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost‑cutting measures
• Pitch in and work as a team
• Communicate effectively with coworkers, managers, and owners

• Become food‑certified
• Handle a basic computer, POS system; handle cash and credit cards
• Follow health, sanitary, and safety requirements
• Can stand for long periods of time and occasionally lift heavy boxes, move quickly, and have a sense of urgency
• Maintain a clean and work‑appropriate personal appearance
• Come to work with a positive attitude, and willing to work well with others
• Leadership abilities and management experience a must

Compensation: $35,000 to $39,000. Vitality Bowls specialties in making delicious açaí bowls with a thick blend of baicí berry topped organic granola and a selection of superfood ingredients, plus antioxidant‑rich menu items such as smoothies, juices, salads, more. No fillers such as ice, frozen yogurt, or artificial preservatives used, giving the purest taste possible to each item.