IT Specialist

IT Specialist / IT Helpdesk

Location:

Dunstable

Hours:

Full-time, Monday to Friday
 Salary:
Up to £28,500 per annum (depending on experience)

We are currently recruiting for an IT Specialist / IT Helpdesk to join our team in Dunstable on a full-time basis.

Key Responsibilities:

Provide first- and second-line IT support to users

Diagnose and resolve hardware, software, and network issues

Manage user accounts, permissions, and access rights

Install, configure, and maintain IT equipment and systems

Support day-to-day IT operations and troubleshooting

Escalate complex issues when required and liaise with external providers

Maintain accurate IT documentation and records

Ensure compliance with IT security and data protection policies

Requirements:

Previous experience in an IT Support / IT Helpdesk role is essential

Strong knowledge of Windows operating systems, Microsoft Office, and basic networking

Ability to troubleshoot and resolve issues efficiently

Good communication skills and a customer-focused approach

Ability to work independently and manage priorities effectively

Relevant IT qualifications or certifications are an advantage

What We Offer:

Competitive salary up to £28,500, depending on experience

Opportunity to join a stable, supportive working environment

Full-time, Monday to Friday role with no weekend work

Career development opportunities for the right candidate

If you have strong IT experience or can demonstrate good potential during the interview process, we would be keen to hear from you.

Apply now by sending your CV