Voids Administrator

We are recruiting for a Voids Administrator to work in our Head Office in Houghton Regis.

The role is to manage and book the Voids (empty properties for re-let) process from end to end. Our ideal person will have either worked in lettings or have previous experience of voids.

Working in social housing reactive repairs is interesting, rewarding, varied and fast‑paced. Our people are committed to providing the best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.

• Liaising with the clients’ Voids team to book void property inspections
• Scheduling trades people on our system (training provided) to carry out the work
• Scheduling Site Supervisors on our system (training provided) to carry out site visits for progress, snagging and post‑completion
• Raising job orders
• Invoicing jobs

• Highly organised
• Excellent time management
• Self‑starter who is able to manage own time and priorities
• Excellent communication skills both verbal and written
• Excellent MS Office skills, especially Excel and Outlook

• Excellent career development opportunities
• Employee Assistance
• Free group Personal Trainer sessions after work every Thursday
• Hamper at Christmas

This is a full‑time office-based (not remote working) position.

Our hours of work are 8am to 5pm Monday to Friday and this role requires working 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.

• Entry level

• Full-time

• Information Technology
• Public Policy Offices