Hospice Psychosocial Support Specialist Ii

Overview

HOSPICE PSYCHOSOCIAL SUPPORT SPECIALIST II

Liberty Cares With Compassion

At Liberty Hospice we understand the unique needs of our patients and families facing terminal illness. Liberty Hospice provides our hospice patients with state-of-the-art care and pain management services, delivered by our specially trained staff with emphasis on strength, dignity and compassion.

We are currently seeking an experienced:

HOSPICE PSYCHOSOCIAL SUPPORT SPECIALIST II

• Provide assistance in psychosocial program development, training and processes.
• Assist with overall administrative functions as needed.
• Review, audit and aggregate findings for appropriate documentation and processes of psychosocial disciplines in patient care and best practice.
• Keep abreast of Medicare requirements, working knowledge of Conditions of Participation and changes required for psychosocial disciplines and educate on the same.
• Assist in review of policies and procedures for Liberty Hospice.
• Monitor paper forms and other documentation process with team to maintain continuity.
• Monitor psychosocial monthly reports as assigned and provide information to Director of Social Services and individual Administrators/Clinical Managers.
• Report to the Director of Social Services and assist the Psychosocial Support Coordinator in other administrative processes.
• Gather statistical information to complete licensure reports and end of the year reporting.
• Identify ways to streamline operational procedures; assist in the orientation and training of new psychosocial employees as assigned.
• Assist in team building for individual employees and staff as assigned.
• Promote compliance with regulations and standards particular to state, federal, local and accrediting bodies AHHC, COPS as well as Liberty Hospice standards, policies and procedures.
• Cover support process for discipline-appropriate staff when on PTO or increased needs are evident.
• Must be able to travel to distant offices to provide ongoing coverage and support as assigned.
• Coordinate setup for assigned psychosocial trainings including set up, location, attendee communication, refreshments and supplies, and coordination with speakers/educators.
• Assist in QAPI process for improvement projects for psychosocial–increased best practice patient care.
• Implement programs to develop relationships with organizations to build community coalitions and promote health awareness and managed care.
• Assist with the creation of social media posts.
• Assist and develop marketing tools and educational brochures for patient and family needs for psychosocial concerns.
• Educate and encourage bereavement coordinators and volunteer coordinator in partnering with community-based organizations.
• Support the psychosocial team to understand and engage in their respective communities.
• Provide hands-on support in continued development of community-based, Liberty-supported grief program.
• As appropriate due to need, professional qualifications and determined by Director of Social Services: assist with duties of disciplines in need of assistance due to PTO or increased case load.
• Assume duties as described in individual job descriptions for providing support coverage of assigned disciplines.
• Connect with teams and psychosocial disciplines to ensure continued engagement through positive experiences.
• Set example of proper behavior and accountability to employees and serve as a role model.
• May carry case load appropriate to discipline knowledge, within scope of practice and need of office assigned (this would be a portioned case load).
• Maintain policy required education by attending in and out of office workshops and completion of yearly education.
• Attend Liberty Hospice Psychosocial employee meetings.
• Support needs and communication coordination with the Director of Social Services and Psychosocial Support Coordinator.
• Exhibit professional verbal and written communication.
• Communicate with all agency personnel, staff, volunteers, other Liberty employees, patients’ family members / caregivers, and all outside customers, in a professional and positive manner.
• Remain a role model to all home care and hospice teams, clinically and professionally, in…