Veterinary Receptionist; Part-Time

Passionate about pets and delivering excellent customer service? then this is the role for you!

Here at Blackness Veterinary Surgery, we are looking for a friendly and approachable Veterinary Receptionist to join our amazing team! This is a part‑time permanent role working 13.5 hours per week on a Wednesday, Thursday and Friday from 4:30pm‑7:00pm and Saturdays 8:00am‑2:00pm.

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment.

Main responsibilities of the role include but are not limited to:

• Liaising with the clients and the clinical staff to provide a high level of customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products.
• Managing cash and end‑of‑day banking.

Blackness Veterinary Surgery is situated in the Heart of Dundee with close links to the Bus and Train Stations. Perth, Fife and Aberdeen are within a 1‑hour car journey away. The practice is a large newly renovated building with various facilities including 2 operating theatres, with piped oxygen, an imaging suite with X-ray and top of the range Ultrasound, dental suite with Dental X‑ray facilities, an endoscopy unit, in‑house lab equipment, a large training room, where we host regular lunch and learns / team meetings.

In addition to a competitive salary, you will benefit from:

• 6.6
  
  Weeks annual leave FTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family‑friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non‑accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Up to £8,922.42 per annum