Senior Support Specialist

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

With effect from 01 April 2026, NHS Scotland is reducing its full‑time working week from 37 to 36 hours per week, with no change in full‑time pay.

NHS Tayside has an exciting vacancy for a Senior Systems Specialist/Network Engineer to work within the Network Services Team. This role is part of the NHS Tayside Digital Directorate and provides critical Data Network Services to all NHS Tayside facilities, including hospitals, GP surgeries and primary care sites.

• L​AN
• W​AN
• DNS
• VPN
• Remote Access
• Network Cyber Security
• Firewalls
• Wi‑Fi
• Routing
• Network Management Platforms (Solar Winds and Cisco Enterprise Management platforms)

The postholder will be responsible for scoping, driving and implementing new technologies/solutions as well as evaluating existing implementations and future roadmaps, including capacity planning. They will manage complex projects while maintaining the Business‑as‑Usual function, handling incident, request and problem functions, and acting as a point of escalation for any service‑impacting major incidents.

The postholder must have excellent technical and non‑technical communication skills and experience line‑management of technical teams.

This role will include the above responsibilities but is not restricted to them.

You require extensive experience of enterprise‑grade infrastructure management.

You will have a degree of autonomy within your role and will report to the Network Service Delivery Manager.

You will be offered training relevant to the role and there are opportunities for professional development and career progression within the wider directorate.

The candidate must be able to transport expensive equipment between sites, including during unsupervised on‑day and weekend on‑call activities.

The Digital Team is currently based in the Mackenzie Building, Ninewells, Dundee, but offers flexibility with remote working when appropriate.

This is a permanent, full‑time post (37 hrs per week reducing to 36 hrs in April 2026). Flexible working arrangements can be considered to encourage a healthy work/life balance.

Informal enquiries:
Mr Scott Burden, Service Delivery Manager, email scott.burdent, tel. 01382 660111 ext. 57208. Also refer to the Person Specification, and Job Description for more details.

Short‑listed applicants will be contacted by e‑mail. Please check your e‑mail regularly, including your junk/spam folder.

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