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Customer Experience Leader – Services
Job in
Dundee, Dundee City Area, DD1, Scotland, UK
Listed on 2026-01-26
Listing for:
Scottish Housing News
Full Time
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
A community-focused housing organization in East Lothian is seeking a Customer Services Manager to lead their new Customer Services Team. This role requires strong leadership skills, a background in customer service, and a passion for improving the lives of tenants and service users. The successful candidate will manage day-to-day operations, oversee a team of Customer Advisers, and implement service improvements.
Join a supportive organization that values customer experience and offers generous benefits including 30 days annual leave and flexible working arrangements.
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