Railway Customer Service Apprentice SVQ
Job in
Dundee, Dundee City Area, DD1, Scotland, UK
Listed on 2026-01-12
Listing for:
ScotRail
Contract, Apprenticeship/Internship
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading rail service provider in Scotland seeks a motivated Customer Service Apprentice to join its Customer Operations Team. The role involves ensuring smooth customer journeys, assisting with ticket purchases, and providing excellent service licants should be aged 18-24, with an interest in customer service and a minimum qualification of SCQF Level 4 in English. This apprenticeship offers valuable experience and the opportunity to gain a Customer Service SVQ qualification.
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