Client Procurement Manager

📍 Home‑Based with UK Travel

We’re looking for an experienced and commercially‑driven Client Procurement Manager to deliver a best‑in‑class, transparent and impartial purchasing and supply chain service for our clients.

In this role, you’ll build strong client relationships, lead procurement strategy, manage supplier performance, and identify opportunities to grow category spend. You’ll also help clients streamline their purchasing processes by ensuring the effective use of our procurement technology (Pi).

• Build and maintain strong relationships with all internal and external client stakeholders.
• Lead and manage procurement, supply chain, and Pi requirements to achieve client and business objectives.
• Develop deep insight into client culture, challenges, risks and opportunities.
• Identify and deliver purchasing growth opportunities within each client account.
• Create and deliver retention strategies for existing clients and manage at‑risk clients professionally.
• Lead procurement strategy discussions to drive e‑procurement system usage (Pi modules).
• Manage supplier performance against both client and company KPIs.
• Oversee client tenders and ensure on‑time delivery of supplier tender processes.

• Work towards company rebate targets, presenting strong commercial cases where needed.
• Maintain a robust pipeline of intensification opportunities aligned to business objectives.
• Identify and deliver incremental client purchasing, including non‑food categories (e.g., maintenance, uniforms, laundry, stationery).
• Manage supplier mobilisation and collaborate with sales, tender and Pi teams for smooth implementation.
• Continually review service delivery to ensure we remain professional, transparent, and impartial.

• Strong account management experience in a food service environment (essential)
• Strong commercial and financial acumen
• Proven track record of meeting targets and delivering customer satisfaction
• Attention to detail, with excellent customer service skills
• Experience successfully managing teams (desirable)

• Understanding of supply chain operations (essential)
• Excel skills to a good standard (essential)
• Food industry experience and market knowledge (desirable)

• Strong influencing and strategic thinking skills
• Excellent verbal and written communication
• Strong negotiation and relationship‑building abilities
• Highly organised with strong prioritisation skills
• Analytical, critically evaluative, and numerate
• IT literate across key systems and tools

• Highly commercial mindset
• Self‑motivated and results driven
• Professional, reliable, and flexible
• Committed to meeting customer expectations
• Perseverance, conscientiousness, and comfort with UK travel
• Be part of a professional, supportive and collaborative team
• Shape procurement strategy and influence client outcomes
• Deliver meaningful value through innovative procurement technology
• Enjoy the flexibility of a home‑based role with travel

We are an equal opportunities employer. We welcome applicants from all backgrounds and will ensure reasonable adjustments are provided throughout the recruitment process.

If you're driven, commercially minded, and passionate about delivering value through procurement, we’d love to hear from you.