Administrator, Healthcare Administration, Administrative​/Clerical

Administrator
Location: Wedderburn House / Alloway Centre, Dundee
Salary: £15.09 per hour
Contract: Fixed term – 12 weeks
Hours: 37 hours per week
Working Pattern: Fully office based

About the Role We are seeking a highly organised and proactive Administrator to provide comprehensive secretarial and administrative support within a busy healthcare setting. The post holder will play a key role in ensuring the smooth and efficient running of the department, acting as a first point of contact for staff, patients, relatives and carers.

• Provide a full range of secretarial and administrative support, including typing, audio typing, filing, photocopying, and composing correspondence
• Use management information systems and email effectively to support departmental operations
• Act as first point of contact, handling telephone and face-to-face enquiries while covering reception, prioritising and directing queries appropriately
• Manage referrals by appointing Consultants or equivalent clinicians and their teams to appropriate clinics
• Reorganise and reschedule clinics and patient appointments, including follow-up paperwork
• Manage Consultant and medical staff diaries to ensure effective time management
• Maintain stationery stock control, including monthly ordering and reporting repairs
• Undertake cash handling duties, authorise taxi use, and issue postage stamps when covering reception
• Extract, collate and summarise data to support the preparation of verbal, written or statistical reports
• Open and prioritise mail for medical staff and Team Leaders to support efficient service delivery
• Maintain health records systems in line with NHS Tayside policies, including use of in-house record tracing systems
• Provide cover across other bases within the service as required due to annual leave or sickness

The role may evolve in line with service needs; any changes will be discussed with the post holder.

• Formal qualification in Secretarial Studies or Business Administration (e.g. RSA 3, SVQ Level 3, NC/HNC)
• Or equivalent knowledge and experience

• Previous experience using IT packages such as Word, Excel and Power Point
• Experience of audio typing and medical terminology, or willingness and ability to learn within an agreed timeframe

• Advanced keyboard skills
• Pleasant, professional and helpful telephone manner
• Strong organisational skills and attention to detail
• Ability to manage multiple tasks and prioritise workload effectively

This is an excellent short-term opportunity to gain valuable experience within a healthcare environment, working as part of a supportive and professional team.