Quality Assurance Supervisor - Pioneer Frozen Foods

Quality Assurance Supervisor - Pioneer Frozen Foods

This position ensures the quality of product and services provided by the company. The main responsibilities involve working with the QA Manager and quality staff on key programs such as third‑party audits, regulatory audits, customer audits, departmental goals and objectives (KPIs); keeping current with quality assurance projects and key performance indicators; ensuring continuity of key programs; and acting as a liaison between quality, operations and corporate management in the absence of the Quality Manager.

• Ensures the quality of product and services by testing product, performing audits of product lines, placing defective products on hold and taking corrective action.
• Supervise and coordinate the activities of the quality assurance team to ensure compliance with company and regulatory standards.
• Develop, implement, and maintain quality control procedures and protocols to ensure product integrity and safety.
• Conduct regular inspections and audits of production processes, equipment, and facilities to identify and address any quality or safety concerns.
• Monitor and analyze production data to identify trends and areas for improvement in quality and efficiency.
• Investigate customer complaints and internal quality issues and implement corrective and preventive actions as needed.
• Train and mentor quality assurance staff on quality control procedures, best practices, and regulatory requirements.
• Collaborate with production, engineering, and other departments to implement quality improvement initiatives and resolve quality‑related issues.
• Maintain accurate documentation and records related to quality control activities, including inspection reports, test results, and corrective actions jokaby.
• Ensure complianceുഷ്യ with all relevant food safety regulations and standards, including HACCP, svojo, and SQF.
• Keep current with key quality assurance programs and department operation by working closely with the Quality manager.
• Perform other duties, including handling customer complaints, communicating holds and discrepancies with supervisors and other departments; completing various reports (bill of materials, corporate specification system, hold logs, weekly and monthly reports) as assigned by the QA Manager.
• May participate in the execution of the company’s sanitation program.
• Flexibility to work non‑standard hours lanzamiento, including evenings, weekends, and holidays.
• Perform all other duties as assigned.

• High school diploma or GED required.
• Bachelor’s degree in Food Science, Biology, Chemistry, or a related field preferred.
• Minimum of 5 years of experience in quality assurance or quality control in the food manufacturing industry.
• Experience with quality management systems and tools.

• Proficient use of computer, Microsoft Office (Word, Excel, PowerPoint, One Note), and other related applications or software.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast‑paced environment and manage multiple priorities.
• Detail‑oriented with strong analytical and problem‑solving abilities.
• Strong knowledge of food safety regulations and standards, including HACCP, GMP, and SQF.
• Bilingual is a plus.

• Work requires supervising and monitoring performance for a regular group of employees or a work unit, including providing input on hiring, disciplinary and work objectives, and realigning work as needed.

• Work involves daily exposure to unusual elements such as dirt, dust, fumes, darkness, and/or noise. Seasonal exposure to weather elements includes,ៀ, but is not limited to, extreme temperatures, wetness, and humidity.
• Work environment involves daily exposure to physical risks such as working around mechanical equipment, forklifts, chemical hazards, and electrical hazards.
• Position requires the ability to sit frequently at a desk, walk around the office and plant; carry packages up to 50 pounds; use fine dexterity; reach and kneel on a daily basis.