Residential Remodeling​/Handyman Operations Manager

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

We are seeking a highly motivated and experienced Operations Manager to support the owner in managing our residential remodeling and handyman business. The ideal candidate is a dynamic leader with a strong background in construction, project management, and team development. This role offers an exciting opportunity to influence business growth, streamline operations, and help foster a positive, high‑performance company culture.

• Provide leadership that promotes safety, high performance, and strong morale across the organization
• Collaborate with the owner to develop and implement essential procedures, policies, and growth strategies
• Help cultivate a company culture that encourages top performance and employee satisfaction
• Estimate and manage projects both remotely and on‑site
• Follow up on submitted proposals and secure new projects by guiding them toward successful outcomes
• Oversee scheduling and management of field employees, aligning tasks with their skill sets to maximize quality and efficiency
• Contribute to business expansion by consistently meeting and exceeding sales targets
• Manage fleet vehicles, shop equipment, and inventory to support efficient operations
• Conduct project quality‑control audits to ensure high craftsmanship standards and safety compliance
• Build and maintain strong relationships with subcontractors, vendors, and business partners
• Work closely with the owner to develop and execute marketing strategies that support growth and brand visibility
• Collaborate with CSR and office staff to coordinate lead flow, technician schedules, estimates, invoicing, and project completion
• Oversee start‑to‑finish project delivery, providing detailed reporting when required
• Master company software systems and promote their use to streamline operations
• Balance daily workloads to meet deadlines while maintaining quality and productivity standards
• Initially work on‑site with up to 50% field project involvement
• Track job performance, efficiency, and adherence to labor and materials budgets
• Monitor and manage change orders to ensure profitability throughout each project lifecycle

• 15+ years of experience in residential remodeling and construction with deep industry knowledge
• Proven expertise as a master carpenter, with a passion for teaching, training, and mentoring technicians
• A WV contractor’s license (or equivalent) preferred, along with experience owning or managing a contracting business
• 5+ years of project management experience, including cost, scope, and schedule management
• 5+ years of experience in estimating, scheduling, and business development/sales
• Strong customer service background with outstanding client‑communication skills
• Proficient in reading and interpreting construction drawings
• Strong understanding of business economics with solid mathematical skills
• Safety‑focused and committed to delivering high‑quality work
• Honest, transparent, reliable, and professional in all interactions
• Ability to quickly master business and operations software
• Advanced computer skills, including proficiency with Microsoft Office, email, and relevant programs
• A mentorship‑driven mindset with the ability to positively coach and develop employees
• Ambitious, with a long‑term desire to potentially operate your own business

• A collaborative and supportive work environment.
• Opportunities for career growth and professional development.
• Competitive compensation and benefits.
• A chance to make a lasting impact on the company’s success and culture.

If you are a proactive leader with a passion for construction and a desire to help build a thriving business and looking for a potential ownership opportunity, we would love to hear from you!