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Customer Service Rep Bilingual Customer Success Mgr./ CSM Event Manager / Planner

Sports Betting Retail: Customer Service Lead

Job in Dumfries, Dumfries and Galloway, DG1, Scotland, UK
Listing for: Entain
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Event Manager / Planner
  • Retail
    Customer Service Rep
Job Description & How to Apply Below
A leading gaming and betting company is seeking a Retail Customer Service Manager in Dumfries. In this role, you will deliver excellent customer service in our shops, ensuring a welcoming experience for customers while processing transactions and handling any issues that arise. Ideal candidates will be self-motivated, effective communicators, and able to build strong customer relationships. This position offers a competitive salary and various benefits including an optional overtime scheme and healthcare support.
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