Korean Bilingual Air Import Supervisor​/Sr. Air Import Specialist

We are looking for an experienced Air Freight Specialist to manage and coordinate express air shipments, ensuring smooth operations and exceptional customer satisfaction. This role involves collaborating with airlines, vendors, and clients while maintaining operational efficiency and accuracy.

• Plan, organize, and process express air shipments to ensure timely and accurate delivery.
• Collaborate with airlines, last‑mile service providers (e.g., Fed Ex and DHL), and other vendors to ensure seamless operations.
• Build and maintain strong relationships with key clients, addressing their air freight needs efficiently and professionally.
• Coordinate trucking dispatch operations for smooth movement of goods from air terminals to final delivery points.
• Generate and manage billing invoices through the system, dispatch AR invoices to customers, and handle AP invoices from vendors in coordination with the accounting team.
• Address customer inquiries and provide top‑tier support to maintain high satisfaction levels.
• Provide regular operational updates to the manager on a daily and weekly basis.

• Bachelor's degree is required.
• Strong analytical and problem‑solving skills.
• Experience in the freight forwarding industry is preferred.
• Proficiency in Microsoft Office Suite.
• Bilingual proficiency in Korean and English is preferred.

• Comprehensive Health, Dental, and Vision PPO Insurance.
• Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
• 401(k) Retirement Plan.
• Generous Paid Time Off (PTO).
• Additional PTO for bereavement, weddings, childbirth, etc.
• Years of Service Recognition Awards.
• Education Assistance Program (Eligibility‑Based).