Maintenance Technician

Are you the person everyone calls when something needs fixing? If you enjoy learning new skills, solving problems, and tackling a wide variety of maintenance challenges, we may have a place for you on the Heirloom Property Management team.

Heirloom has built a strong reputation for maintaining hundreds of homes throughout the Duluth area. Every day, we help keep families comfortable and safe in their homes. Our ideal technicians are committed to doing the right thing, communicating clearly, and asking questions when needed. With our detailed communication process, strong team atmosphere, and supportive leadership, we take pride in the quality work we deliver.

As a Maintenance Technician at Heirloom, you’ll have the opportunity to grow your skills while working across a wide range of property types and construction styles. We value steady, thoughtful operators who take pride in their craftsmanship and enjoy being part of a collaborative, positive team culture. If you're looking for a stable position with room to expand your abilities, while being truly appreciated, apply today!

• Must be 18 years of age or older.
• Must have and maintain a valid driver’s license.
• Must have a clean driving record.
• Must have reliable, insured transportation for daily use.

This role is an excellent fit if you have experience or interest in:

• Basic plumbing repairs (leaks, drain issues, fixture replacements)
• Basic electrical troubleshooting (outlets, switches, lighting issues)
• Carpentry and structural repairs (doors, trim, drywall, plaster)
• Appliance diagnostics and installations
• Seasonal tasks and home-weatherization
• Using property management apps, communication tools, and work order systems
• Customer-facing communication with residents and owners in a calm, respectful manner

These are not strict requirements, just a snapshot of the skill set typical of successful technicians on our team.

• Perform maintenance repairs at properties as requested, troubleshooting a wide range of issues.
• Maintain organized and accurate records of work completed, materials used, and expenses.
• Demonstrate initiative by expanding repair capabilities, asking questions, and continuously learning.
• Communicate clearly with residents, team members, and coordinators to ensure smooth workflow and positive experiences.
• Support team members through consistent communication, shared problem-solving, and upholding the company’s core values.

• Maintenance or construction experience, formal or informal.
• High school diploma or equivalent.
• Personal vehicle and tools required for daily use.
• Ability to participate in a rotating on-call schedule (see details below).
• Excellent problem-solving and troubleshooting abilities.
• Strong organizational skills with the ability to effectively use related apps and systems.
• Ability to work both independently and as part of a cooperative, engaged team.

• Technicians serve one week of on-call approximately every two months.
• A $100 bonus is paid after each on-call week.
• After-hours calls during on-call periods are paid at time and a half.

• Ability to lift and carry up to 50 lbs.
• Comfortable using ladders, hand tools, and power tools.
• Ability to work in basements, attics, tight spaces, and outdoor conditions year-round.
• Ability to stay focused while troubleshooting complex issues.
• Ability to interact professionally with residents, even in stressful or unexpected situations.
• Ability to manage daily tasks independently while maintaining strong communication with the team.

Technicians work one of the following standard schedules:

• Monday–Friday, 8-hour shifts
• Rotating Monday–Thursday / Tuesday–Friday, 10-hour shifts

Schedules may vary based on operational needs but maintain a consistent weekly structure.

• Monthly Tool Stipend
• On-Call Bonus
• Group Medical Insurance
• HSA Insurance Option
• Dental Insurance
• Vision Insurance
• Company-Paid Short and Long-Term Disability
• Company-Paid Life Insurance Plan
• Paid Time Off and Paid Holidays
• IRA Retirement Plan with Company Match
• Health Reimbursement Plan
• Dependent Care Spending account

• Hourly
• Full Time
• Weekly pay via direct deposit

Note:

Compensation is determined based off of relevant experience, person-to-organization fit, and other qualifications; to be determined during the interviewing process.

To be considered for this position, please take this 5-minute personality survey: