Wireless Retail Sales Specialist - Duluth, MN

Wireless Retail Sales Specialist - Duluth, MN

Join Consumer Cellular, Inc.

As a Retail Wireless Sales Specialist, you will work directly with customers, listening to their needs and providing product‑based solutions. You’ll act as the brand ambassador for the store, ensuring a comfortable, welcoming environment and high customer satisfaction.

Serve as a Brand Ambassador – create a welcoming store environment.
• Build relationships with guests, teammates, and field leadership, acting as an active listener and solution finder.
• Translate product and service knowledge into real‑world conversations; stay current with training.
• Manage guest appointments, investigate accounts, and document transactions accurately in the POS system.
• Maintain store cleanliness and safety, including display cases and shelving.

• High school diploma or equivalent.
• Positive attitude focused on customer priority.
• Minimum 6 months of retail customer service experience (wireless industry experience is a plus).
• POS system proficiency and accurate transaction handling.
• MS Office proficiency (Word, Excel, PowerPoint).
• Physical ability to bend, stoop, lift, and stand up to 8 hours.
• Flexible schedule with weekend availability; store open 6‑7 days a week, 9:00 a.m.–6:00 p.m.

• Competitive base pay with shift differential, overtime, and bonus potential.
• Medical insurance (98% company‑paid for full‑time coverage).
• Dental and vision insurance (100% company‑paid).
• 401(k) company match up to 6% of pay.
• Discounted Consumer Cellular wireless plan for employees.
• Paid Time Off (PTO) after a 30‑day waiting period.
• 6 company‑paid holidays plus 16 floating holiday accruals per year.
• Flexible Spending Accounts (FSA) for health and dependent.processing expenses.
• Life & AD&D insurance equal to 1× annual earnings (100% company‑paid).

Pre‑employment Background Check And Drug Screen Is Required.