Senior Wireless Sales Expert - Duluth, MN

Senior Wireless Sales Expert - Duluth, MN

Join to apply for the Senior Wireless Sales Expert - Duluth, MN role at Consumer Cellular, Inc.

At Consumer Cellular we are redefining Retail! Consumer Cellular is focused on going above and beyond to ensure that guests in our stores have everything they need and nothing they don’t! This commitment is anchored in our desire to truly have a relationship with our guests. It feels more like a friendship – can we call you our friend? We are in the business of transforming the retail experience by doing things differently.

Our team members are encouraged to build relationships with guests, and they truly love coming to work every day. If you don’t believe us, stop by one of our stores, and you’ll be greeted with smiles, an environment that feels more like a living room, and guests who are laughing, learning, and enjoying an unparalleled shopping experience.

Job Summary

We are currently looking to build a team of incredible relationship builders, conversation havers’ and wireless technology gurus. A key member of this team is our Senior Wireless Sales Expert who is responsible for supervising the customer experience and helping to remove any obstacles for our employees and guests. Our Senior Wireless Sales Expert is technology savvy, sales‑focused, and laser‑focused on guest satisfaction.

Our Senior Retail Wireless Sales Specialists earn between $22.25 and $23.50 per hour, plus uncapped commission. On average most employees work 30 to 39 hours per week, offering a consistent schedule while maintaining flexibility.

What You Do In This Role

• Brand Ambassador – Ensure the center is comfortable, welcoming, and always open for our guests when needed.
• Relationship Builder – Build relationships with guests, team members, and field leadership.
• Product and Services Expert – Receive world‑class training on our products and services and translate technology into real‑world conversations.
• Obstacle Remover – Decision‑maker who helps customers get everything they need and ensures the team has the tools and resources necessary.

What You Need To Win In This Role

• Education and
  
  Skills:
  
  
  • High school diploma, or equivalent experience.
  • At least 2 years of retail management experience in a customer‑facing environment.
  • At least 1 year of sales and customer service experience in the wireless industry.
  • Experience operating a POS system and ensuring accurate transactions.
  • Proficient with MS Office (Word, Excel, PowerPoint).
• Schedule and Attendance:
  • Retail store open six to seven days a week, hours 9 am–6 pm most days.
• Physical Requirements:
  • Ability to perform tasks requiring prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing for 6‑8 hours.
  • Ability to move around the store, assist customers, manipulate merchandise.
  • Responsible for light cleaning such as dusting shelves, cleaning counters, emptying garbage cans.

About Consumer Cellular

Founded in 1995, Consumer Cellular is a wireless provider built for Americans 50+. An approved partner of AARP, we are trusted by more than 4 million subscribers for affordable plans, popular phones and nationwide coverage, backed by top‑rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees nationwide, we hold many customer service awards and were ranked #1 in network coverage and customer satisfaction in 2024.

Pay

& Benefits Data (in accordance with the Equal Pay and Opportunities Act)

• Minimum Salary: $42,000
• Maximum Salary: $52,500

Our Total Rewards package includes competitive base pay with potential shift differential, overtime, and bonus pay, comprehensive health, dental, vision insurance, 401(k) match, discounted phone plans, PTO, 6 paid holidays, flexible spending accounts, life and AD&D insurance, long‑term disability, employee assistance program, education reimbursement, employee rewards program, and accrual of up to 40 hours in the first year for hourly positions.

Pre‑employment

Background Check And Drug Screen Is Required. Primary Location

United States – Minnesota – Duluth

Job

Retail Management

Schedule

Full‑time

Travel

No

Job Posting

Jan 9, 2026

Unposting Date

Jan 15, 2026

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