Quality Laboratory Assistant

Sofidel America – Quality Technician – Duluth, PA

Sofidel America, part of the Sofidel Group, is a leading manufacturer of paper products worldwide. Established in 2012, the company operates plants in ten U.S. states and has over 7,500 employees globally. The Duluth location is undergoing rapid expansion and we are seeking a local team member to support our Converting Operations and Paper Manufacturing Quality team.

Perform duties to test raw materials, finished products, packaging, and competitor products to determine conformance to material specifications. Continuously support Sofidel’s Employee Personal Practice Policy.

• Maintain a safe work area and comply with safety procedures and equipment operating rules.
• Support Sofidel America’s Good Manufacturing Practices and HACCP to promote a safe, sanitary, and hygienically sound workplace.
• Work from approved quality standards, written and verbal orders.
• Test raw materials against established specifications.
• Report results of raw material and finished product testing to relevant personnel.
• Release or reject raw materials based on specified requirements.
• Operate the quality testing equipment needed to perform the job.
• Enter results of all tests into SAP and other established data collection software.
• Assist with training new quality technicians and employees to recognize quality issues and how to report them.
• Process non-conforming raw materials and finished products and communicate to relevant personnel according to established procedures.
• Test competitor products according to established procedures and data entry into SAP software.
• Undertake routine internal calibration activities where required.
• Train on and use all new lab equipment and testing methods.
• Inspect visually all aspects of packaging to ensure quality standards are maintained.
• Serve as a representative of the Quality Team, setting a professional example for others.
• Work in and promote a true team environment where production, quality, sales, logistics, and customer service work for the common good of the customer.
• Compare product testing results with customer specifications to determine conformance.
• Communicate specifications, product information, product changes, and quality issues to all operators, office employees, and helpers on their shift.

• Perform or assist with any operations as required to maintain workflow and meet schedules and quality requirements.
• Participate in a variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified knowledge regarding new developments, requirements, policies, and regulatory guidelines.
• Perform other related duties as assigned.
• Perform the duties of the Quality Manager in their absence as required.
• Cover colleague absence/vacation on an overtime basis.

Employee will use a computer and peripherals, standard and customized software applications, and usual office equipment.

High School Graduate or GED. Possess basic computer skills.

English must be fluently spoken. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and quality and procedure manuals.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Stand, walk, sit, lift/carry, reach, push/pull, climb, squat or kneel as required (see detailed table).

Personal protective equipment (PPE) is required in the plant and warehouse areas. Temperatures range seasonally. The employee will be exposed to paper dust and noise levels that require hearing protection.

The Company has reviewed this job description to ensure essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The Company reserves the right to change this job description and/or assign tasks for the employee to perform.

By signing this document, I acknowledge that I have read and understand what is expected of me in this position.